General Terms and Conditions for all flights to Greece
a) No Smoking: All flights are designated as no-smoking flights.
b) Flight Amendments/Cancellations: Some charter flights and most scheduled flights are non-transferable and once booked, no changes are permitted. The Company reserves the right to treat name changes as cancellations. Please refer to Booking Conditions numbers 5, 6, 7 and 8 for flight cancellation charges.
c) Infants/Children: In the interests of security unaccompanied minors are not accepted on any flights. An unaccompanied minor is a passenger of 15 or under this age. This means that all children travelling on Torair must be accompanied by an adult 18 years of age or above. An infant is classified as being more than 2 weeks old and less than 2 years old; Torair are unable to accept carriage of infants under 2 weeks old. If an infant is 2 years old for the return trip then a return child/adult seat must be purchased. Nappy changing facilities are available on all Torair flights. Meals are not provided for infants however the cabin crew are very happy to warm baby milk if required. Although infants do not have a baggage allowance, parents are allowed to take either a car seat or push chair in addition to the parents allowance free of charge and within reason.
d) Expectant Mothers: After the 28th week of pregnancy prior notification of travel must be given to the Pre-flight department and a medical certificate will be required stating the stage of pregnancy for the homeward flight and confirming fitness to fly. Expectant mothers will be accepted for carriage up to the end of the 33rd week of pregnancy on the return journey. All expectant mothers should carry a medical certificate for intended travel. (Please note: Passengers who are pregnant are not allowed to book extra legroom seats for safety reasons.) Documentation from your Doctor or Midwife must be carried confirming proof of your due date in case Torair have reason to question the term of your pregnancy. Carriage may be refused if you fail to provide this information.
e) One-Way Seats: Due to Civil Aviation Authority regulations, all flights mentioned in our brochure and our web site are available as part of a holiday on a round trip basis only. Under no circumstances can they be used as one-way. Anyone trying to return to the UK on an inbound only sector will be refused permission to board the aircraft and no refund will apply.
f) Special Requests: Vegetarian meals can be requested through CV Travel and must be noted on the Booking Form, giving the name(s) to whom the request applies. Other special dietary requirements and wheelchair assistance must be made clear on booking.
g) Special Seating Requests: Any passenger travelling who requires special seating arrangements for medical reasons please call our Pre-Departures Team on + 44 (0) 207 401 1022.
h) Luggage Allowance: Most charter flights allow a luggage allowance of 20 kilos per person – please check your ticket for details. Most airlines now reserve the right to charge passengers for excess luggage and this is at the discretion of the carrier. Please check before departure for any updated information regarding baggage policy.
e) Conditions of Carriage: All flight reservations for our holidays are made on the understanding that the Conditions of Carriage of the airline will prevail. In particular, airlines reserve the right to withdraw a flight or consolidate flights at their discretion. Any such changes are covered by clause 5 of our Booking Conditions detailed on this website.
f) Airlines and Aircraft Types: The airline and types of aircraft which are likely to be used for our holidays are specified in the flight panels. The arrangements are not however definite at the time of compiling this information and we cannot give you any firm information about the airline, the type of aircraft on which you will travel. The airlines have the right to alter departure times accordingly.